Feedback


Move within Chiang Mai 14th November 2011

The move is done and every last box is unpacked. We ended up using CM Removals, which is a side business for Thai Exports Co., Ltd www.thai-exports.com The managing director John is a native English speaker. He came with a staffer to prepare a quote and also was present for the first hour of the packing to make sure I was comfortable with the job the four guys were doing. He left, but was available by phone during the day the one time I had problem communicating with his staff. Plus, he checked in with me by phone a couple other times during the pack and move to make sure everything was going OK.

They did a great job in packing the china and other delicate items — bubble wrap, clean, new paper, sturdy new cardboard cartons. They packed as if our stuff was going around the world instead ofacross town. They were very careful with our furniture, wrapping much of it in bubble wrap, too, before loading. They guys worked quickly and efficiently. Nothing was broken or scratched. They arrived at 9 am and two loads later, we were in our new condo looking at the work ahead by 4 pm. Last time we did a similar move, it took (competitor – name removed) staff parts of two days to do the pack and move.

John’s price was less than half what was quoted by (competitor). Plus, they used bubble wrap and clean paper for packing, rather than old Thai newspapers, like (competitor) did. With (competitor) we had to wash everything prior to putting it away in the kitchen. Didn’t feel the need to do that CM Removals/Thai Exports style of packing.

Hopefully, we won’t have to move again for a few years, but we’d definitely call on John at www.thai-exports.com again.

 

Move from Chiang Mai to Bangkok 20th April, 2012

I had to send about 0.7 cubic meter in 10 boxes from Chiang Mai to Bangkok.
One of the TV members in Chiang Mai had used Chiang Mai Removals to move from one apartment to another one close to Kad Suan Keao.
She was very pleased with their service and I decided to give it a try. I cannot praise their service enough.
The lady who handled my shipment, Benchamas is her name, was attentive, highly professional and spoke excellent English. She kept me posted every step of the way and when Songkran arrived, she just told me that there would be a delay and gave me the date of delivery after Songkran. That day, she called first to tell me the time slot within which the delivery would be made in Bangkok. The driver called a few minutes before arriving (in Thai) and every single box was delivered in good condition and on the promised time.
As noted, the company does removals of furniture and other goods and items within CM and also ship to other provinces.
Furthermore, they also handle overseas shipments. Their service is top notch and their prices very reasonable.
My level of satisfaction? 110% satisfied.
No, I do no own stock in the company and no, I am not an employee either.
I am simply giving this information for the benefit of other members who eventually will need this type of service.

 

Move within Chiang Mai 19th May , 2012

Just a short note to say ‘Many Thanks’ for your help during my recent move from one house to another in Chiang Mai.
Having moved house many times since I have been in Asia due to work locations I can honestly say this was the first time that a move went so smoothly. Normally I pack myself but on this occasion I choose not to and it proved to be the right decision. Leaving it to your guys meant that I could concentrate on more important matters. I was particularly grateful that nothing got broken or damaged during the move.
I will certainly be using your services again should I move once more, although hopefully not for many years. Please also extend my thanks to your employees all who were polite and extremely helpful and understanding.

 

Move from Koh Samui to Chiang Mai 4th July, 2012

I’d like to say that the service I received from John was top rate.

Move from Chiang Mai to France 20th August, 2012

A quick email to inform you that we received the container this morning, everything is OK so far (we didn’t open all boxes yet but furniture are in good condition). The process in France with your partner was good and fast. Thank you very much again for your help and especially for your patience with our requests and questions. We will recommend your company.

 

Move from Chiang Mai to Chaing Mai 2nd September, 2012

Having John and his team look after our move was a great decision. Right from the outset John was professional and the moving of our things was done with great care and precision.
Nothing was too much trouble! His team arrived on time, took great care, and no damage was done to the house we moved from, our to the home we moved into.

 

Move from Chiang Mai and other places 1st November, 2012

I rent condos and stay in serviced apartments in Chiang Mai so I always had a problem with what to do with my stuff when I was away for a few months. John and his team at Chiangmai Removals provide a great solution – they pick up my stuff, store it and return it when I get back. Very reasonable prices and fast, friendly and professional service. I don’t know what I’d do without them.

 

Move from Chiang Mai to Pattaya 6th October, 2012

Most definitely thought your service was professional, quick, and courteous. I appreciated the timely communication throughout the whole process. Thanks for a pleasant move.

 

Move within Chiang Mai 8th October, 2012

I just wanted to say a huge thank you to you and your staff for the job you did for me on Saturday.
Initially moving here in Chiang Mai seemed to be somewhat daunting, particularly for someone on their own.
Your very quick response to my initial enquiry via your web site, was to say the least, speedy and in no time ,I had a quote and all arrangements were in place.
Your team arrived on time and it was 45 minutes after your arrival that we drove away from the house. This speed and efficiency was repeated on arriving at the new location and it was great to have people putting furniture and other things where I wanted them, instead of just dumping everything and getting away as soon as possible.
Thank you for making what could have been a hassle into a good experience.
I would have no hesitation in recommending your company to any one contemplating a move, either internally or internationally, and should I need to move again your company will be my first point of contact.

 

Move from Chiang Mai to Holland 11th October 2012

Yesterday we received the shipment in our home town and we were pleasantly surprised that you packed everything so very well.
Compliments and thanks!
Nothing broke, everything is ok and today a farmer picked up all the cartons to sell. He was happy and we also.

 

Move in Chiang Mai 2nd November 2012

We were very impressed by Chiang Mai Removals. Competitively priced, friendly, reliable, efficient and fast. As a family we had a lot of stuff; but we were given boxes, help with packing and the whole experience was stress free. It only took a morning for John and his team to pack and move our things. We got a quote on the Monday and moved on Friday. Have been recommending them to friends already.

 

Move in Chiang Mai 27th November 2012

Within a matter of hours of my first contacting John at Chiang Mai Removals , John & a senior Thai member of his team came around to our house to discuss the scope of the move and provide a quotation. Given potential access limitations to the new house the other side of the city, John also inspected the route to the new house & access, just to make sure his loaded vehicles would not encounter any problems. Communication was easy (in both languages) and any subsequent queries were handled promptly and efficiently.
With pricing agreed, a supply of strong (new) cartons were delivered to our house, along with packing paper, a huge roll of bubble wrap and even several rolls of packing tape! A request for more cartons was met without hesitation and delivered promptly the next day.
Treating our move as an opportunity to clear out a decade’s worth of accumulated ‘stuff’, we elected to do most of the sorting, clearing & packing ourselves – with John’s team handling the remaining say 20% on the day. Chiang Mai Removals packing team were exemplary & great care & attention was taken to wrap every item as appropriate, with paper / light corrugated cardboard / bobble wrap, before being packed away into a labelled carton. Creative packaging was custom made for pieces too large for their standard packing cartons. Most furniture was covered in industrial cling film to protect it during the move, whilst some furniture pieces destined for storage were wrapped in corrugated cardboard & then bubble wrap & cling film as additional protection. Quite amazing attention to detail.
Beds were disassembled and then reassembled at the destination & one touch I particularly liked was that Chiang Mai Removals provided special heavy duty canvas mattress bags with handles. Mattresses were placed inside these bags and then manhandled downstairs & into the vans. Easier for them to handle, with the benefit for us that the mattresses were protected at all times & kept clean.
With a total team of 12 persons allocated to our move, boxes, furniture & all possessions were loaded into their vans very efficiently & their experience ensured that hardly a square centimetre of space was wasted! Somehow, everything went in & the jigsaw puzzle job of packing & loading was completed in just 3 or so hours for our entire house! Upon arrival at the new house, the unloading happened efficiently, with labelled cartons & furniture being directed to various predetermined parts of the house. Again, nothing was too much trouble and the Chiang Mai Removals team were happy to position furniture exactly where & as required. Within an hour & a half, the unloading was completed and we could start the arduous task ourselves of unpacking……
We had absolutely no breakages or damage to our possessions – not even a scratch & the only thing I could spot whatsoever was a small & very minor scuff mark on a wall half way down the stairs of our old house! Really quite exceptional.
Given their professionalism and quality of work & service, I found John’s / Chiang Mai Removals pricing to be most fair & reasonable and I can recommend their removal services to others without hesitation. I hope we don’t have to move again for a very long time, but should the need ever arise again, John & Chiang Mai Removals would be my first & only call!

 

Move in Chiang Mai 23rd February 2013

We had our easiest move in years with Chiang Mai Removals. They had a big team of people come and everyone was quick yet careful. They were so accommodating with all our requests, and did everything with such professionalism and courtesy. I was also very happy with their price. I’ve already recommended them to many friends! There’s no doubt that I will call them again the next time we move.

 

Move in Chiang Mai 15th February 2013

You recently moved me from a condo to a house while I was quite ill with pneumonia.
I was amazed on how courteous, efficient, and careful with my possessions, as not even one thing was damaged.
I cannot praise your staff with enough positive superlatives on the job they have done.
Please pass along the thank you to them.
I have a friend moving in April, and I have told him to contact you for help.
Thanks again, and best of luck in your business.

 

Moving and Storage in Chiang Mai

I just wanted to drop you a line to say thank you very much for the excellent service rendered to us during our recent move.

From the outset when we contacted you last November everything was attended to with professionalism and diligence.

As you know we were placed in a bit of a predicament when we suddenly sold our house prior to the new home being ready for us, but you came along and made everything so simple and plain sailing. The team you sent to pack up all our furniture and place it in storage were first class and it was clear to see that they had performed those services many times before. They were streamlined and systematic and made sure everything was properly wrapped in protective cardboard, itemized down to the last nut and bolt, and then the other items placed in new cardboard cartons.
Your team were in and out before we knew it and were very pleasant and caring and respectful of our property.
After having visited your facilities initially to pick up some cartons we felt very secure knowing that our property was going to be stored very well under secure safe and dry conditions and so we didn’t lose a minute’s sleep in the four months of storage worrying about our gear.
Then when you sent your team of four guys last Monday to deliver the furniture they were equally as professional as the first team and they worked hard to make sure that everything was unpacked and reassembled as it needed to be. They even went out of their way to help us remove some existing furniture that we were replacing. Not once did they complain nor ask for a penny extra but we gave them a tip each to show our appreciation.

In conclusion I must say that your service is of a world class standard and that comes from a guy who worked in real estate and property in Australia and had occassion to hire removal and storage services many times. I have encountered none better than the services your firm provides and yet I was pleasantly surprised by your reasonable rates.
I would without any hesitation HIGHLY recommend you to anyone seeking a good removalist and/or storage company in the Chiangmai area, and I can assure you that you will be the first person I contact when next we need to move any furniture either locally or further abroad.

 

Storage in Chiangmai 20th April , 2013

I used Chiangmai Removals to store my goods for a period of over one year. It was an excellent choice because my goods were stored in an environmentally controlled warehouse ( temperature, humidity and pest free). They were picked up and delivered in a timely fashion for free( included in the monthly storage price) and returned in the same condition I packed them(no damage).

I highly recommend this service in terms of both quality and price. As a storage service, I believe it is the best choice in Chiangmai. This service is for anyone who wants who wants the peace of mind that their personal belongings will be kept safe and sound.
Thanks for the care,personal touch and professionalism you give in providing this service.

 

Moving in Chiang Mai 22nd April , 2013

We were very impressed by Chiang Mai Removals’s services, they were on time, fast and watching them load up our office furniture into their truck like a puzzle was amazing – how do you fit so much stuff into a truck!? They were obliging and careful in their move not to scratch our floors, our stuff were really heavy so kudos to the men who moved everything while making it look effortless.
Reasonably priced and worth every cent. Thank you Chiang Mai Removals.

 

Moving in Chiang Mai

I recently used Chiang Mai Removals relocating me from a condominium to a home. The service was excellent,and the workers were efficient, quick, and everything arrived in perfect condition. I cannot praise this company enough for their super service.

 

Moving in Chiang Mai 13rd May , 2013

Chiang Mai Removals is absolutely amazing. The service was tremendous and very quick. We were shocked to get same day service. The workers were very careful with the furniture. We will use them again in the future and will recommend them to our friends. We would give them 5 out 5 stars.

Moving to France 29th May , 2013

Thanks to you and all your staff John.
I received the merchandise last week in perfect condition.

 

Moving from Ubon Ratchathani province to Chiang Mai 21st May , 2013

I used Chang Mai Removals to move the contents of a small house in Ubon Ratchathani province to Chiang Mai province. The travel time between the two houses is about 14 hours. That is 14 hours of hills, pot holes and crazy drivers that sometimes make you come to a complete stop with no warning. Nothing was broke, damaged or missing. The staff met me on the day and time we agreed to, promptly loaded everything onto the truck with LOTS of bubble wrap and cushioning and then they were off again. Punctual, fast and courteous. Good fun as well. I then met them back in Chiang Mai a few days later (they arrived before me but kept my stuff for a couple extra days at no charge) and they moved everything into the new house, took the time to setup the tables, etc. All in all, I was very pleased. Would like to use the service again, but hopefully will not be moving again any time soon!

John+Chiang Mai Removal,

we wanted to say a huge tahnks for all you did for us. All the packing and shipping and your patience! I pray God will bless you and your company! Thank so much we wouldn’t have been able to move without your help!

————————————————————
Thank you John and staff for moving my new refrigerator into the Thai kitchen. The delivery people from the shop said it couldn’t be
done…but you showed them. I really appreciate your wonderful attitude and service very much, and I wish I could reciprocate in some way….I will continue to spread the word about your superior service.

————————————————————

Thank you for a successful move from one end of CM to the other. It all went very smoothly in spite of a huge thunderstorm torrential rain and the elevator not working at our destination. We were very impressed with your excellent team who carried everything up the stairs to our fifth floor condo without a word of complaint.

————————————————————

 

Move in Chiang Mai

We had to let you know how happy and pleased we were with your packing and moving services during our recent move in Chiang Mai.
All aspects of the move were handled professionally, carefully and economically. Your courteous crew is attentive to everything they do and not a single item was either damaged or misplaced. They also worked very hard and efficiently as a strong team.
A move can be very traumatic for the people being moved, but your warm and cheerful demeanor in tandem with your sense of excellent customer service helped to smooth the way for us.
We wouldn’t hesitate recommending you and your crew for an instant!
————————————–

 

Move to Khonkaen

Thank you so much for your very good service. Everything has arrived safe and sound.
We will certainly recommend your service to our friends.

We welcome your comments and feedback

Please use our online contact form to send us a message